🚚 Same Day Delivery Available in Tier 1 Cities 🌍 International Shipping to 220+ Countries 📦 Custom Corporate B2B Logistics Solutions Central Hub at Nala Road, Patna 🚚 Same Day Delivery Available in Tier 1 Cities 🌍 International Shipping to 220+ Countries
CWS
Data Protection & Security

Privacy Policy

At Corporate World Services, your privacy and data security are our top priorities. This policy outlines how we collect, use, and safeguard your enterprise and personal information.

Effective Date: July 12, 2026

Corporate World Services ("we," "us," or "our") operates a premier B2B logistics aggregation platform headquartered in Patna, Bihar. We are deeply committed to respecting and protecting the privacy of our clients, franchise partners, and website visitors.

This Privacy Policy applies to our website, enterprise APIs, mobile applications, and all related services (collectively, the "Services"). By utilizing our Services, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with seamless logistics services, we collect various types of information, including:

  • Personal & Account Details: Name, email address, phone number, company name, and billing address provided during registration or inquiry.
  • Shipment Data: Sender and recipient details, pickup/delivery pin codes, package dimensions, weight, and content descriptions required for waybill (AWB) generation.
  • Technical Information: IP addresses, browser types, device identifiers, and API interaction logs collected automatically when you use our digital platforms.

2. How We Use Your Data

The information we collect is strictly utilized to enhance your logistics experience. Specific uses include:

Service Execution

To process bookings, generate live freight quotes, and ensure accurate delivery routing.

Communication

To send tracking updates via WhatsApp, SMS, or Email, and respond to support tickets.

Billing & Compliance

To process secure B2B invoices, maintain ledgers, and comply with tax and customs regulations.

Platform Optimization

To improve our REST/GraphQL APIs and enhance the dynamic routing algorithm.

3. Data Sharing & Logistics Partners

As a Master Franchise Aggregator, we must share specific shipment data (such as delivery addresses and contact numbers) with our trusted execution partners to facilitate delivery. These partners include, but are not limited to:

DTDC Blue Dart FedEx DHL Delhivery

We never sell, rent, or trade your personal or business data to third-party marketers or advertisers.

4. Data Security

We implement enterprise-grade security measures to protect your data. All sensitive transactions, API requests, and web traffic are secured using 256-bit SSL/TLS encryption. Access to our internal dashboards is strictly regulated through advanced authentication protocols to prevent unauthorized access, alteration, or data breaches.

5. Cookies & Tracking

Our website utilizes cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our tracking and booking portals may function improperly.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to object to our processing of your personal data.
  • The right to request a copy of your personal data in a structured, machine-readable format.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Grievance Officer:

Headquarters

Corporate World Services
Amrudi Gali, Nala Road, Near Petrol Pump
Patna, Bihar - 800004, India

Support Helpline

1800-CWS-1234